WAIT! What's gonna happen with my purchases?
Great question! All your past orders are safely stored in our database and our dedicated Accounts team is ready to migrate your FX Monkey account to a brand-new Frankentoon Studio account. To make this process smoother for you, please follow these steps:
Register on Frankentoon Studio: HERE (If you don't want to create an account yourself, this step can be skipped).
Send an email to firstname.lastname@example.org, with this information: First Name, Last Name and your FX Monkey email address.
Alternatively, you can send us any order number (#00000), so we can track all the rest of orders faster.
That's it, one of our Account Migration team members will contact you to let you know that your orders history has been migrated to the new site or that a new account has been created for you (if step one is skipped)*
*Due to the current amount of accounts to be migrated, this process may take from 24 to 72 hours (max) to get your new account set up, depending on the total requests per day we might have.